At Ten Per Scent Candles we are committed to protecting your privacy. This policy sets out our privacy practices for this site. Please take time to review this policy carefully as it tells you how your personal information will be used by us.
By using this website, you agree to be bound by this privacy policy. Ten Per Scent Candles LLC wants to offer you the best possible experience on this site. Consequently, additional functions, products, or services are incorporated into the site from time to time. This, along with our commitment to protecting the privacy of your personal information, may result in periodic changes to this privacy policy. As a result, please remember to refer back to this privacy policy regularly to review any amendments. Any questions regarding this policy should be directed to Ten Per Scent Candles LLC at tenpercentcandles@gmail.com or through the use of our contact page on this site.
Why do We Collect Personal Information?
Your personal information may be collected for the following reasons:
- replying to your inquires or requests for information
- receiving and processing orders submitted by you
- customizing the service we provide to you
- carrying out obligations in relation to any agreement you have with us
- verifying your identity
- anticipating and resolving any problems with goods or services supplied to you
- carrying out market research
- tracking sales data
- sending newsletters, surveys, or other information about our products or services
- publishing on our site, with your permission, your submitted content
If you place an order with us, we will also ask for your payment details. We may ask for this information through our site or we may collect this information through your email or other communications with us. Your credit card information is processed securely through our merchant services account with WooCommerce. You agree to their privacy policy through use of this service on our site.
Certain information is collected automatically, as described later in this privacy policy. We may ask you for other optional information such as how you hear about our site or what subjects interest you. If you choose to give us this information, we will use it to help us provide you with the best possible service that is personalized to your needs and preferences.
Log Files and IP Addresses
When you visit our site, we automatically log your IP address, which is automatically recognized y our website server. We use IP addresses to help us administer the site and to collect broad demographic information for aggregate use. You IP address is also logged when you make a purchase as a fraud prevention measure as required by our payment gateway.
non-Personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you logged onto our website. You cannot be identified by this information and it is only used to assist us in providing an effective service on our site.
improving our service
The team from Ten Per Scent Candles LLC or our service providers may contact you from time to time using the contact information you have supplied us in order to get your views and comments on the service we provide to you.
Information about Products and Services
It is very important to use that we provide you with the highest level of service. In order to help us do this, from time to time we may contact you using the contact information you have supplied us with details of our products and services we think may interest you in the form of newsletters, surveys, or product advertisements. If at any time that you do not wish to receive these emails, you will be prompted to unsubscribe from our email list. Please note that active customers will still continue to receive order and account communications with us.
Keeping our Records Accurate
We aim to keep our information we have as accurate as possible. If you would like to review or change the details you have supplied us with at any time, or you would like to remove your published submission from the site, you may do so at any time by using the contact form on our site.
Third Party Sites
We cannot be responsible for the privacy policies and practices of third party sites or for advertisers on our site, even if you access them using links from our site. We recommend that you check the policy of each site you visit. Unless expressly stated, we are not agents for those third party sites or any third party advertisers on our sites, nor are we required to make representations on their behalf.
Disclosing Your Information to Others
Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally entitled or obligated to do so. We will only disclose and/or transfer your personal information to a third party as either a part of a reorganization or sale of the assets of Ten Per Scent Candles LLC, or having made sure that steps have first been taken so that your privacy rights continue to be protected.
contacting us
If at any time you would like to contact us with your views about our privacy policy or with an inquiry related to your personal information, you may use the contact form on our site or send us an email at tenperscentcandles@gmail.com. You are entitled to ask for a copy of the information we store about you and can ask for that information to be corrected or erased where appropriate.
Check-Out Security
You should be aware that the internet is an insecure environment. We have implemented technology and employee policies to help safeguard your privacy from unauthorized access and improper use. Our payment gateway does not release your credit card information to us and it is only stored for use during the checkout process. When you purchase goods from our website, you will be directed to make a payent through our payment gateway with Converge Pay through WooCommerce. All personal data you supply during the checkout process will be governed by WooCommerce’s data protection and privacy policy. Ten Per Scent Candles LLC accepts no liability for any use made by WooCommerce of such personal data.